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The best way to contact Green to Grow Customer service is by phone or email. If you have specific questions about an order, please include your name, contact information, order number, as well as all relevant product information, such as item name, style/model number, color, etc. We take pride in our excellent customer service and will get back to you promptly.
phone
Please call us Monday-Friday, 9AM-5PM Pacific Standard Time (PST).
local: 323-257-4769
toll free: 1-877-GRN2GRO (1-877-476-2476)
email
Inquiries about an order or product can be emailed to customerservice@greentogrow.com.
shipping information
We pride ourselves in handling your orders quickly, with most in-stock items shipping within 24 hours of ordering; however, some orders may take up to 48 hours to process. We do not ship on Saturdays, Sundays, or holidays.
Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delays at the time of order. Should there be any other delay associated with your order, you will be notified within 5 days after placing your order.
Please note that delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of Green to Grow (including, for example, interruptions of our transportation systems or the services provided by our carriers, your bank or credit card).
If you have any shipping related questions, please contact Customer Service.
returns and exchanges
Please review Green to Grow’s return policy for details on our how to return/exhange an item.
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